At Initiate Technology House, we are committed to delivering your orders quickly, safely, and reliably across Bangladesh. Please read our shipping policy below to understand how your orders are processed and delivered.

📦 Order Processing Time
All orders are processed within 24 to 48 hours (excluding weekends and holidays).

You will receive an order confirmation via email or SMS once your order is placed.

Once shipped, a tracking number will be provided.

🚚 Delivery Time
Location Estimated Delivery Time
Inside Dhaka 2 – 3 working days
Outside Dhaka 3 – 5 working days
Remote areas 5 – 7 working days

Delivery times may vary based on product availability, courier partner, or weather conditions.

💰 Shipping Charges
Inside Dhaka: ৳60 – ৳100 (depending on product size/weight)

Outside Dhaka: ৳100 – ৳150

Free shipping may be available on selected products or promotional offers.

📍 Delivery Coverage
We deliver nationwide, including all major cities and most rural areas across Bangladesh.

🔄 Failed Delivery
If a delivery attempt fails due to wrong address or unavailability, our delivery team will contact you.

After two failed attempts, the order may be cancelled.

🛑 Delays or Exceptions
We are not responsible for delays caused by:

Natural disasters or public holidays

Courier delays outside our control

Incorrect delivery details provided by the customer

❓ Need Help?
For any shipping-related questions, feel free to contact us:

📧 Email: info@ithousebd.com
📞 Phone: 00000000000
🌐 Website: www.ithousebd.com